Phos Creative Ventures (“Phos Creatives,” “we,” “us,” or “our”) Last updated: [Insert Date]

Phos Creatives operates the website www.phoscreatives.africa (the “Site”) and related marketing campaigns, including lead generation advertisements on platforms such as Meta (Facebook/Instagram). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site, interact with our ads, or otherwise engage with us.

By using our Site or submitting information through one of our lead forms or ads, you agree to the terms of this Privacy Policy.

1. Who We Are
Phos Creatives is a digital and creative collective helping founders build intentional brands, offering brand audits, brand strategy and identity systems, visual communication, channel optimization, and training and advisory services across Uganda, Kenya, Zimbabwe, DRC, South Sudan, and the USA.

Contact details:

● Website: www.phoscreatives.africa
● WhatsApp: +256 773 322090
● Email: mukisa@phoscreatives.africa
● Business address: Juuko Road, Kyanja, Nakawa Division, Kampala, Uganda
2. Information We Collect
We collect information in the following ways:

a) Information you provide directly When you fill out a lead form (including Meta/Facebook Lead Ads, our website contact or audit-request forms, or WhatsApp), we may collect:

● Full name
● Email address
● Phone number / WhatsApp number
● Business or brand name
● Job title or role
● Country/location
● Any additional information you choose to share (e.g., project details, budget range, marketing goals)
b) Information collected automatically When you visit our Site, we (and our service providers) may automatically collect:

● IP address and approximate location
● Browser type and device information
● Pages visited, time on page, and referring URLs
● Cookies and similar tracking technologies (see Section 6)
c) Information from third-party platforms If you submit a Meta (Facebook/Instagram) Lead Ad form, Meta shares the information you enter in that form with us via their Lead Ads system, in accordance with Meta’s own data practices and your settings on that platform.

3. How We Use Your Information
We use the information we collect to:

● Respond to your inquiry and follow up on lead form submissions (including via WhatsApp, email, or phone)
● Provide quotes, proposals, and deliver our services (audits, brand strategy, visual communication, channel optimization, training)
● Send you relevant marketing communications, such as updates, offers, or content, where you have consented or where permitted by law
● Improve our Site, services, and advertising performance
● Measure and optimize our ad campaigns (e.g., via Meta Pixel/Conversions API)
● Comply with legal obligations and protect our legitimate business interests
We do not sell your personal information.

4. Legal Basis for Processing
Where applicable law requires a legal basis (such as under Uganda’s Data Protection and Privacy Act, 2019, or other applicable regional data protection laws), we rely on:

● Consent — when you submit a form or opt in to marketing communications
● Contract performance — to deliver services you’ve requested
● Legitimate interests — for advertising measurement, fraud prevention, and business operations
You may withdraw consent at any time (see Section 8).

5. How We Share Your Information
We may share your information with:

● Service providers who help us operate our business (e.g., email/CRM tools, WhatsApp Business, scheduling tools, hosting providers)
● Advertising platforms (e.g., Meta/Facebook) for ad delivery, lead form processing, and campaign measurement
● Professional advisors (legal, accounting) where necessary
● Authorities where required by law, or to protect our rights, safety, or property
We require third parties who process personal data on our behalf to protect it in a manner consistent with this Policy.

6. Cookies and Tracking Technologies
Our Site may use cookies, the Meta Pixel, and similar technologies to:

● Understand how visitors use our Site
● Remember your preferences
● Measure the performance of our ads and retarget website visitors on platforms like Facebook/Instagram
You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, respond to your inquiries, deliver contracted services, and meet legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize your data.

8. Your Rights
Depending on your location, you may have the right to:

● Access the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your information
● Withdraw consent to marketing communications at any time (e.g., by replying “STOP” on WhatsApp or unsubscribing from emails)
● Object to or restrict certain processing
● Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at [Insert business email] or via WhatsApp at +256 773 322090.

9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers
As we work with clients and platforms across multiple countries, your information may be processed or stored outside your home country, including by third-party platforms such as Meta. Where this occurs, we take steps to ensure your data continues to be protected in line with this Policy.

11. Children’s Privacy
Our Site and services are not directed at children under 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this Policy periodically.

13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:

Phos Creative Ventures Email: [Insert business email] WhatsApp: +256 773 322090 Website: www.phoscreatives.africa Address: Juuko Road, Kyanja, Nakawa Division, Kampala, Uganda.